New technology supports rural
development
At the end of last week, Sunday the 7th, we visited the town of Mokopane
(formerly Potgietersrus), in the Mogalakwena District of the Limpopo
Province. The reason for this visit was to learn about an important process
that is taking place in this district, concerning the introduction of
modern information and communication technologies (ICT).
During the World Summit for Sustainable Development (WSSD) held just
over a year ago, we had occasion to join Ms Carly Fiorina, CEO of the
major international ICT company, Hewlett-Packard (HP), to launch the
process in Mogalakwena.
It was explained that this process, the 'Mogalakwena HP i-community',
would be about drawing on the capacities of HP to bring ICT into the
rural district of Mogalakwena. This would be done through a partnership
that would combine the Limpopo provincial government, the District Municipality
of Mogalakwena, and HP - a public-private partnership (PPP).
Before we proceed any further, we must deal with the question - what
is an 'HP i-community'? HP's answer to this question is as follows:
"It is essentially a project that is designed
to narrow the social, economic and digital divide by facilitating technology
access, education/learning
opportunities, employment/job skills transfer, community building/increased
civic involvement, and economic development to a specific community.
"The i-community projects are generally
driven by a fixed term Public-Private Partnership (PPP) between HP
and various government/provincial
departments. The creation of an ICT infrastructure, the provision of
training and education, and the identification of opportunities for economic
growth are key factors in the project.
"The main goal of an i-community is to develop
a breakthrough in the way that ICT enables sustainable social and economic
development.
This means helping an emerging market enhance the technology, business
and life skills of its populace, build capacity and, thus, create opportunities
for economic growth. Again, this is done with sustainable development
in mind.
"Being able to replicate the successes of
an i-community in other emerging markets is also vital. Each project
is therefore run with a
view to replicating the successful elements in another part of the country
or, indeed, another country entirely."
At the ceremony in Johannesburg in 2002, where we launched the 'Mogalakwena
HP i-community' project, described as above, we also had the possibility
to convey the sincere thanks of our government and people to HP for the
enormous support they had given to the WSSD, by contributing the computer
network that enabled the World Summit to handle all its information and
communication requirements.
I mention this latter matter to make the point that this contribution
demonstrated the commitment of HP both to the advancement of the centrally
important global agenda of the WSSD, and ensuring that our country met
its obligations to the nations of the world, to create the best possible
conditions for the success of the World Summit.
Accordingly, when we launched the 'Mogalakwena HP i-community' project,
we had no doubt that we had entered into a partnership with a corporate
ally with a heart. These were new partners who had proved that they were
genuinely interested in working with us to ensure that we emerge as a
winning nation. What we saw in Mokopane last Sunday, confirmed that we
were correct in our conclusions of a year ago.
Indeed, we must also make the observation that we are very fortunate
to enjoy excellent cooperation with other global ICT companies, all of
whom are members, together with HP, of our President's International
Advisory Council on Information Society and Development. We will report
on this cooperation in a later edition of ANC Today.
The central task of the 'Mogalakwena HP i-community' project is to address
the important and urgent challenge our country faces, of bridging the
domestic digital divide. Even in terms of international comparisons,
our six Metropolitan areas, such as Johannesburg, Cape Town and Durban,
are relatively well served with regard to access to ICT.
Relatively large numbers of people have access to computers and the
Internet - the digital technology at the cutting edge of the development
of modern societies.
Very few of our people in our Rural Districts have such access. Accordingly,
there is an enormous digital divide between our Metropolitan areas and
our Rural Districts. The 'Mogalakwena HP i-community' project is focused
on bridging this divide.
Because of this, the project is therefore also focused on closing the
development gap between our urban and rural areas. It is this gap that
drives many of our people in the rural areas to migrate to our towns
and cities. The strength of this tendency has been confirmed by Census
2001, which showed a significant growth of the numbers of people resident
in the Metropolitan areas, compared to the situation reflected in Census
1996.
The closure of this gap also means that the 'Mogalakwena HP i-community'
project is also serving as a practical intervention to address the critically
important matter we raised in an earlier edition of ANC Today.
This was about the need for us to elaborate policies and programmes
to transform our domestic Third World economy, so that our people imprisoned
within this economy liberate themselves from this condition, and integrate
themselves within our domestic First World economy, as well as the global
economy. It was about the implementation of a development paradigm that
would enable us to solve the problems of unemployment, poverty, underdevelopment
and social alienation.
All this explains the vital importance of the 'Mogalakwena HP i-community'
project to our country as a whole, and the strategic task we face to
eradicate poverty and underdevelopment. This is the reason we have described
what is happening in Mogalakwena as both a project and a process.
The HP explanation of the concept and practice
of 'i-community', which we cited, said "each project is therefore run with a view to replicating
the successful elements in another part of the country or, indeed, another
country entirely." Mogalakwena will provide us with a model, developed
in the actual conditions of a South African rural community, which will
be capable of replication in other rural areas of our country and other
African countries.
Earlier in this Letter we quoted the HP explanation of an 'HP i-community'
at some length. We did this to ensure that all our readers understand
what can be done with the technology categorised as ICT. From this explanation,
it becomes clear that the important issue is therefore not the mere availability
of digital technology in the Rural District of Mogalakwena.
The central issue is the use of this technology to enable all our people
speedily to address the issues that define our reconstruction and development
process, that are critical to the success of the people's contract to
push back the frontiers of poverty and ensure enhanced access to a better
life for all.
Accordingly, the 'Mogalakwena HP i-community' process is designed to
address such matters as education and learning, economic and business
development, skills and employment, health, community development, arts
and culture, social integration and the building of communities, good
governance and popular participation, sustainable development, national
and international integration, and others.
As we said in the earlier Letter to ANC Today to which we have referred,
the development of the Third World sector of our economy and society
requires conscious, specific interventions, such the one given life by
the 'Mogalakwena HP i-community' project. In turn, the provision, through
ICT, of the services and opportunities we have mentioned, requires the
existence of the requisite ICT infrastructure. By definition, our rural
areas do not have this infrastructure.
Necessarily, therefore, the Mogalakwena project had to start with the
provision of this infrastructure, to create the means that would be used
to provide the defined services and opportunities. The challenge the
project faced in this regard is somewhat akin to the tasks we confront
with regard to ensuring the existence of an adequate health infrastructure
to enable patients to access certain types of drugs and medicines.
The 'Mogalakwena HP i-community' could not begin to deliver services
to the people until the necessary infrastructure had been established
among the 360,000 people resident in the more than 120 rural and urban
human settlements of Mogalakwena. In truth, all that the district had
in this regard, when implementation of the 'i-community' began, was electricity
and some telephony.
This was thanks to the electrification and communications programmes
our government, Eskom and Telkom have pursued since our liberation in
1994. Thirty-four of the villages still do not have access even to such
basic services as clean water and modern health facilities.
Accordingly, for the first twelve months of its existence, the project
has focused on the establishment of the necessary infrastructure. Over
20 community computer access centres have now been established. These
are based at schools, clinics, municipal offices, offices of traditional
leaders, libraries, community and multi-purpose centres. Better access
has also been secured through the installation of fibre optic cables,
and the use of wireless, i.e. radio and satellite, technology.
All these centres now have computers, as well as people trained to facilitate
access to these computers, including the Internet. These trained people,
who include traditional leaders, are therefore able to assist any resident
of Mogalakwena who seeks to use ICT to meet his or her needs.
The project has also trained over 1,000 people in the skills necessary
to use the ICT facilities that are now available. Some of these are teachers,
instructors and operators that we met during our visit. These are helping
others to be computer literate, to access the Internet, including the
use of the e-mail, and giving possibilities to schools, clinics, business
people, cultural workers and others to use ICT to meet their needs. In
other words, the rural community of Mogalakwena is becoming ICT-literate.
The project is also training people to maintain and service computers.
This is to ensure that if any computer anywhere in the district breaks
down, plunging the affected local community into the disconnection from
the rest of the district, our country and the rest of the world from
which it suffered before the introduction of the project, this breakdown
is ended as quickly as possible.
Connected to this, people are being trained to staff a call-centre,
so that if the local technician were unable to solve any problem that
might arise, he or she would call the call-centre, which would then communicate
with the relevant people to come to the assistance of the resident local
technician.
Without the establishment of this district-wide physical and human infrastructure,
it would be impossible to provide the services and opportunities made
available by the introduction of digital technology in rural Limpopo.
In this regard we must also mention the matter of language. The 'Mogalakwena
HP i-community' project has also prepared software in sePedi and Afrikaans,
adding to the available English software, to ensure easier ICT access
by all residents in Mogalakwena.
It is impossible to provide the benefits of ICT to the people, without
the establishment of the necessary physical and human infrastructure.
The Mogalakwena project has demonstrated this obvious truth.
The Mogalakwena project is also linking with our government's 'e-government'
ICT projects. These include the Information Terminals based in our Post
Offices, among others, and the Gateway portal that will soon be launched.
The stunning work being done by an extraordinary group of young black
ICT specialists at ISSA, (the Institute for Software and Satellite Applications),
in Grabouw in the Western Cape, is also being linked to this project.
Both Telkom and Sentech, which are public enterprises, are an integral
part of the 'Mogalakwena HP i-community' project. There are also other
smaller private companies that have joined this important modernising
venture, whose important partners also include by such national organisations
as COSATU, NAFCOC and SACOB.
The 'Mogalakwena HP i-community' project has already started with the
delivery of services in such areas as education, health, governance,
arts, culture and community development, business development and job
creation.
For example, we witnessed a local music group working to record and
print a ready-for-the-market CD of its music. We talked to people creating
a Mogalakwena web page that will tell the peoples of the world what the
rural community in this part of our country wants to communicate about
itself. This includes its tourist attractions and the goods and services
it produces for sale. But this is only the beginning, the first year
results of a three-year programme.
Our country is moving forward in many ways and in many localities, towards
the accomplishment of our reconstruction and development goals. Everywhere,
including the rural district of Mogalakwena, we find concrete expressions
of the strengthening of the people's contract for a better future for
all. The ordinary South Africans involved in these processes, which are
giving birth to a new South Africa, are hard at work, refusing to be
distracted by the empty drums that make the most noise.
It is exciting to live during such times. It is a privilege to belong
among the new masses that are creating a new world in front of our eyes.
It is our great fortune that we have such partners as HP. It empowers
all who are genuinely interested in ending poverty, underdevelopment
and the digital divide in our country, that we have projects and processes
such as the 'Mogalakwena HP i-community' initiative.
Gradually, the South Africa visualised in our Constitution, which will
be democratic, peaceful, non-racial, non-sexist, prosperous and African,
is coming into being. In Mogalakwena and everywhere else in our country,
what is happening, practically, says that, truly, the tide has turned.

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